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Heather Russell Writing

Trust

Confidentiality

A considered approach to sensitive professional information.

Discretion by default

Professional context and client materials are treated with care and discussed only as needed to complete the agreed work.

Permission matters

Client work is not published, presented as a case study or used as promotional material without appropriate permission.

Appropriate handling

Any specific document-handling needs should be raised before a project begins so the practical approach can be agreed.

Anonymisation

Where work is shared with permission, identifying details may be removed or changed when appropriate.