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Heather Russell Writing
The Journal

Journal theme

Professional Communication

Letters, requests and introductions that must land correctly the first time.

State the purpose early

The reader should know why you are writing within the first two sentences.

One request per message

Correspondence that asks for several things tends to receive a reply to one. Separate them or rank them.

Tone follows relationship

A resignation, an introduction and a request for a reference each need a different distance. Match the register to the person reading.

Begin in writing

Tell Heather what you need.

You do not need the perfect terminology. Write what is happening and what you are working toward.

Write to Heather